TERMS AND CONDITIONS
HOW TO ORDER
You can make a purchase online on our website: https://593origins.com/ from anywhere in the world, 24 hours a day, every day of the year.
Product prices are in US dollars and all prices include 12% Value Added Tax (IVA).
SHIPPING COSTS
The shipping cost will be an additional charge that will be detailed in the total value of the purchase, depending on the city or country of delivery.
PRODUCT DELIVERY AND SHIPPING POLICIES
The shipping time of the product begins once the payment has been confirmed, validated and the invoice is issued, which will be sent via e-mail to the customer.
The delivery time within the Ecuadorian territory will be a maximum of five (5) business days.
The delivery time for: United States, Andean Community and European Community will be subject to the contracted Courier, a maximum time of twenty-one (21) working days is estimated.
In the event that the customer has entered the shipping address incorrectly, the delivery time of the product will be greater than that established. 593 Origins will contact the client to update data and coordinate delivery within the following 48 business hours within Ecuadorian territory.
PAYMENT METHODS
Credit card through ONLINE PAYMENT BUTTON (ECUADOR, UNITED STATES OF NORTH AMERICA, ANDEAN COMMUNITY AND EUROPEAN COMMUNITY)
Bank transfer (only ECUADOR)
AVAILABILITY
If the purchased product is not available, we can supply you with a product with similar characteristics that has the same or higher quality without increasing the price.
In this case, the Buyer may exercise his right of withdrawal and resolution in the same terms as if it were the initially required good.
RETURNS
593 Origins has a term for changes or returns of 2 business days from the date of purchase or the day the order is delivered to the defined address.
To proceed with the exchange or return, the product must be in perfect condition, with original labels and with its enabling legal document.
Changes or returns are made in person and you must go to our physical store located at the Galapagos Ecological Airport, Seymour de Baltra Airport, Baltra Island or our office in Quito located on Ricardo Descalzi del Castillo and Sebastián de Benalcazar streets, La Armenia, Conocoto, Quito – Ecuador.
Products on sale, promotion, or discount and from the OFFERS section do not have the option to change or return (No changes of color, size or reference are made).
It is important to clarify that no money is returned, a credit note is issued for the value of the garment.
To manage the return or exchange of products in 593 Origins, you must follow the following steps:
• Go to one of our stores with the invoice or receipt and the garment in perfect condition. After the garment is reviewed by one of our advisors to verify its condition, we will proceed with the exchange.
• The product must be returned in optimal conditions, without traces of having been used, with the original labels or, failing that, if they have already been removed, you must insert them in the packaging.
• Once the product is received at our customer service center, we will verify its conditions and according to the results, we will proceed or not to change the product.
Change of product, size or color (subject to inventory availability at the time of change). Changes can only be made for products with a value equal to or greater than the original and the difference, if applicable, must be assumed by the customer. In case of not having availability for the change, the value of the product(s) will be delivered in a coupon for a new purchase.
PROCEDURE FOR CLAIMS
To report incidents in the service or products, contact us by email at hello@593origins.com
LEGAL NOTICE AND CONDITIONS OF USE OF THE WEB
Identification data
The company that owns this website is COMERCIAL ALBATROS SAS, with address in SANTA CRUZ – GALÁPAGOS, with RUC number 2091767207001 and contact email hello@593origins.com
Intellectual property
The Website Content, including text, graphics, designs, software and programming used, is the exclusive property of 593 Origins and is protected by local Intellectual Property laws.
593 Origins does not grant any license or authorization of use of any kind on its industrial and intellectual property rights. The user agrees to respect all rights reserved by 593 Origins.
Right of exclusion
593 ORIGINS reserves the right to deny or withdraw access to its websites and/or the services offered without prior notice, at its own request or that of a third party, to those users who fail to comply with the Conditions of Use.
593 ORIGINS will pursue the breach of these conditions, as well as any improper use of its websites, exercising all civil and criminal actions that may correspond by law.
593 ORIGINS may modify the conditions determined here at any time, being duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be valid until they are modified by others duly published.
The relationship between 593 ORIGINS and the USER will be governed by current Ecuadorian regulations.
PRIVACY POLICY
This Privacy Policy establishes the terms in which 593 Origins uses and protects the information that is provided by its users when using its website. This company is committed to the security of its users’ data. When we ask you to fill in the personal information fields with which you can be identified, we do so by ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize that you continually review this page to ensure that you agree with such changes.
Information that is collected
Our website may collect personal information such as: Name, contact information such as your email address and demographic information. Likewise, when necessary, specific information may be required to process an order or make a delivery or billing.
Use of the information collected
Our website uses the information in order to provide the best possible service, particularly to keep a record of users, of orders, if applicable, and to improve our products and services. It is possible that periodic emails are sent through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with some benefit, these emails will be sent to the address you provide and may be canceled. anytime.
593 Origins is highly committed to keeping your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.
Cookies
A cookie refers to a file that is sent in order to request permission to be stored on your computer, by accepting said file it is created and the cookie then serves to have information regarding web traffic, and also facilitates future visits to a website. recurrent. Another function that cookies have is that with them the websites can recognize you individually and therefore provide you with the best personalized service on their website.
Our website uses cookies to be able to identify the pages that are visited and their frequency. This information is used solely for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help provide a better service on websites, they do not give access to information on your computer or you, unless you want it and provide it directly with news. You can accept or deny the use of cookies, however most browsers automatically accept cookies as it serves to have a better web service. You can also change your computer settings to decline cookies. If they are declined you may not be able to use some of our services.
Third Party Links
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.
Control of your personal information
At any time you can restrict the collection or use of personal information that is provided to our website. Every time you are asked to fill in a form, such as the user registration form, you can check or uncheck the option to receive information by email. If you have marked the option to receive our newsletter or advertising, you can cancel it at any time.
This company will not sell, assign or distribute personal information that is collected without your consent, unless required by a judge with a court order.
593 Origins reserves the right to change the terms of this Privacy Policy at any time.
Contact Us
Feel free to contact us if you have any questions about our Cookie Policy.
Via email: hello@593Origins.com